Finance Service Delivery Staff
Staff Directory
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Stephanie Schoeller | Operations Specialist | sschoell@iastate.edu | 515-294-1342 |
| Morgan Bruce | Assistant Manager of Operations | mbricke@iastate.edu | 515-294-8498 |
| Matthew Crain | Assistant Manager of Operations | mcrain@iastate.edu | 515-294-2557 |
| Jordan Tietz | Assistant Manager of Operations | jtietz@iastate.edu | 515-294-5181 |
| Bonnie Tinker | Assistant Manager of Operations | btinker@iastate.edu | 515-294-8615 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Amber Hoversten | Accounts Payable Specialist | amberlh@iastate.edu | 515-294-2848 |
| Melissa Johnson | Accounts Payable Specialist | missyj02@iastate.edu | 515-294-8591 |
| Chris Matteo | Accounts Payable Specialist | cmmatteo@iastate.edu | 515-294-1737 |
| Jessica Mayland | Accounts Payable Specialist | jmayland@iastate.edu | 515-294-5211 |
| Kay Williams | Accounts Payable Specialist | kayw@iastate.edu | 515-294-3542 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Nellie Corning | Team Supervisor | ncorning@iastate.edu | 515-294-2147 |
| Carolyn Schreck | Finance Specialist | schreckc@iastate.edu | 515-294-3997 |
| Elizabeth Scheuffele | Grant Finance Specialist | escheuff@iastate.edu | 515-294-2832 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Janell Meyer | Team Supervisor | jrcmeyer@iastate.edu | 515-294-8623 |
| Carlene Auestad | Finance Specialist | auestad@iastate.edu | 515-294-7813 |
| TL Everly | Finance Specialist | teverly@iastate.edu | 515-294-9916 |
| Angela Kim | Finance Specialist | kimyo@iastate.edu | 515-294-2260 |
| Tony Arterberry | Grant Finance Specialist | tonyart@iastate.edu | 515-294-6610 |
| Doug Labounty | Grant Finance Specialist | douglasl@iastate.edu |
515-294-5808 |
| Shelly Owens | Grant Finance Specialist | shellyo@iastate.edu | 515-294-9589 |
| Trisha Ritland | Grant Finance Specialist | tritland@iastate.edu | 515-294-3410 |
| Sara Craft | Procurement & Expense Specialist | secraft@iastate.edu | 515-294-8004 |
| Jessy Jackson | Procurement & Expense Specialist | jjcorbin@iastate.edu | 515-294-0054 |
| Tammy Long | Procurement & Expense Specialist | tjmiller@iastate.edu | 515-294-4173 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Ericka Eregbu | Team Supervisor | eceregbu@iastate.edu | 515-294-8530 |
| Phyllis Fisher | Finance Specialist | pgfisher@iastate.edu | 515-294-9479 |
| Mark Ratekin | Finance Specialist | mratekin@iastate.edu | 515-294-7849 |
| Kim Adams | Grant Finance Specialist | kmadams@iastate.edu | 515-294-2831 |
| Allison McConeghey | Grant Finance Specialist | amcc@iastate.edu | 515-294-2606 |
| Nadine Anderson | Procurement & Expense Specialist | neander@iastate.edu | 515-294-4826 |
| Lindsay Hanson | Procurement & Expense Specialist | hansonld@iastate.edu | 515-294-5776 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Katie Wiegand | Team Supervisor | kwiegand@iastate.edu | 515-294-2413 |
| Katy Farlow | Finance Specialist | kefarlow@iastate.edu | 515-294-0218 |
| Dessie Schroeder | Finance Specialist | dessies@iastate.edu | 515-294-4560 |
| Beth Wing | Finance Specialist | bwing@iastate.edu | 515-294-8801 |
| Jodi Hilleman | Grant Finance Specialist | jhillema@iastate.edu | 515-294-4709 |
| Peter Jensen | Grant Finance Specialist | pjensen@iastate.edu | 515-294-1565 |
| Valerie Mgrdichian | Grant Finance Specialist | valm@iastate.edu | 515-294-9508 |
| Lezlie Tate | Grant Finance Specialist | letate@iastate.edu | 515-294-4925 |
| Lori Wildeman | Grant Finance Specialist | lwild@iastate.edu | 515-294-6459 |
| Heidi Heck | Procurement & Expense Specialist | hheck@iastate.edu | 515-294-5721 |
| Ryan Oliver | Procurement & Expense Specialist | roliver1@iastate.edu | 515-294-7949 |
| Paula Rouzer | Procurement & Expense Specialist | paulak@iastate.edu | 515-294-8306 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Dan Culbertson | Team Supervisor | dsc@iastate.edu | 515-294-1372 |
| Terri Greenlee | Finance Specialist | terrig@iastate.edu | 515-294-0154 |
| Mary Jo Krakau | Finance Specialist | mjkrakau@iastate.edu | 515-294-4273 |
| Elizabeth Scheuffele | Grant Finance Specialist | escheuff@iastate.edu | 515-294-2832 |
| Todd Kannady | Procurement & Expense Specialist | tkannady@iastate.edu | 515-294-1094 |
| Kim Ness | Procurement & Expense Specialist | nesska@iastate.edu | 515-294-4007 |
| Karen Scoggin | Procurement & Expense Specialist | kscoggin@iastate.edu | 515-294-0631 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Ericka Eregbu | Team Supervisor | eceregbu@iastate.edu | 515-294-8530 |
| Elli Guernsey | Finance Specialist | guernsey@iastate.edu | 515-294-7295 |
| Holly Twedt | Finance Specialist | hstwedt@iastate.edu | 515-294-2277 |
| Elizabeth Scheuffele | Grant Finance Specialist | escheuff@iastate.edu | 515-294-2832 |
| Clifford Kwaw-Mensah | Procurement & Expense Specialist | ckm23@iastate.edu | 515-294-1530 |
| Katie Siders | Procurement & Expense Specialist | ksiders@iastate.edu | 515-294-2077 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Katie Thorson | Team Supervisor | thorsonk@iastate.edu | 515-294-1723 |
| Lindsey Harris | Finance Specialist | lharris1@iastate.edu | 515-294-8291 |
| Kelly Kyle | Finance Specialist | kakyle@iastate.edu | 515-294-6105 |
| Nathan Nuehring | Grant Finance Specialist | nathann@iastate.edu | 515-294-0223 |
| Ann Shuey | Grant Finance Specialist | ashuey@iastate.edu | 515-294-2570 |
| Deb Thornburg | Grant Finance Specialist | dlthorn@iastate.edu | 515-294-5777 |
| JoAnn Charlson | Procurement & Expense Specialist | joann@iastate.edu | 515-294-9118 |
| Karen Hunt | Procurement & Expense Specialist | krhunt@iastate.edu | 515-294-9514 |
| Jeremey Hurley | Procurement & Expense Specialist | jthurley@iastate.edu | 515-294-2339 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Megan Rogers | Team Supervisor | mdeisen@iastate.edu | 515-294-9143 |
| Denise Birney | Finance Specialist | short@iastate.edu | 515-294-6209 |
| Teri Jensen | Finance Specialist | jensentl@iastate.edu | 515-294-0979 |
| Tami Corcoran | Grant Finance Specialist | corcoran@iastate.edu | 515-294-7352 |
| Brenda Downs | Grant Finance Specialist | bdowns@iastate.edu | 515-294-1748 |
| Julie Lyon | Grant Finance Specialist | lyon@iastate.edu | 515-294-6965 |
| Jordan Murphy | Grant Finance Specialist | jmurphy4@iastate.edu | 515-294-2327 |
| Sarah Russell | Grant Finance Specialist | sdr1@iastate.edu | 515-294-4562 |
| Suzy Bahr | Procurement & Expense Specialist | suzetteb@iastate.edu | 515-294-4449 |
| Jane Blair | Procurement & Expense Specialist | janieb@iastate.edu | 515-294-4552 |
| Morganne Dennis | Procurement & Expense Specialist | mndooley@iastate.edu | 515-294-4636 |
| Jessie Radke | Procurement & Expense Specialist | jradke@iastate.edu | 515-294-2674 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Kelsey Hummer | Team Supervisor | khummer@iastate.edu | 515-294-2858 |
| Emma Estrada | Finance Specialist | eestrada@iastate.edu | 515-294-5610 |
| Ashlee Hovell | Finance Specialist | ahovell@iastate.edu | 515-294-2402 |
| Tom Coy | Grant Finance Specialist | tecoy@iastate.edu | 515-294-4569 |
| Ying Li | Grant Finance Specialist | yli1@iastate.edu | 515-294-8630 |
| Christine Sanders | Grant Finance Specialist | chrsand@iastate.edu | 515-294-5606 |
| Tiffany Wood | Grant Finance Specialist | tmwood@iastate.edu | 515-294-3835 |
| Rachelle Bristow | Procurement & Expense Specialist | rbristow@iastate.edu | 515-294-2352 |
| Lindsay Deters | Procurement & Expense Specialist | ldeters@iastate.edu | 515-294-5914 |
| Diana Keech | Procurement & Expense Specialist | dlkeech@iastate.edu | 515-294-3394 |
| Karen Koppenhaver | Procurement & Expense Specialist | kkoppenh@iastate.edu | 515-294-8841 |
| First/Last Name | Role | Phone | |
|---|---|---|---|
| Nellie Corning | Team Supervisor | ncorning@iastate.edu | 515-294-2147 |
| Barry McCroskey | Finance Specialist | barrym@iastate.edu | 515-294-3882 |
| Kim Rinker | Finance Specialist | krinker@iastate.edu | 515-294-7931 |
| Julie Schrader | Finance Specialist | jaschra@iastate.edu | 515-294-7924 |
| Elizabeth Scheuffele | Grant Finance Specialist | escheuff@iastate.edu | 515-294-2832 |
| Alice Berger | Procurement & Expense Specialist | aaberger@iastate.edu | 515-294-8094 |
| Shari Springer | Procurement & Expense Specialist | sspring@iastate.edu | 515-294-6122 |
Service Delivery Advisory Committee
The Service Delivery Advisory Committee represents a diverse group of stakeholders that establishes accountability and serves as a link for campus engagement. The committee evaluates the effectiveness and efficiency of both Finance and HR Service Delivery, identifying areas for improvement. Customer satisfaction, employee engagement and operational efficiency are the areas that are monitored by the committee through key performance indicators. Feedback and data is used to measure finance delivery performance.
The vision for Improved Service Delivery is to enhance Iowa State University’s Finance and Human Resources operations by building upon our culture of service, fostering increased collaboration, and ultimately advancing ISU’s core missions. Knowledgeable specialists will work in teams to provide critical HR and Finance services to their dedicated campus unit(s). Expert supervisors will manage these teams and ensure access to regular, consistent training and updated technology and systems (e.g., Workday), and cultivate a collaborative team-based approach to providing consistent, high-quality, customer-focused Finance and Human Resources services.
ISD Advisory Committee FY22 Annual Report - 10.18.22
- Dwaine Heppler, Human Resources Service Delivery and Strategy, committee co-chair
- Heather Paris, Finance, committee co-chair
- Dawn Bratsch-Prince, Academic Affairs Representative
- Rachel Boenigk, Student Affairs Representative
- Caroline Hayes, Department Chairs Representative
- Dan Grooms, Council of Deans Representative
- Nathan Hannover, Workday Technical Advisor
- Megan Landolt, Communications Representative
- Rob Wallace, Faculty Senate Representative
- Chris Johnsen, P&S Council Representative
- Jenifer Berge, Merit Staff Representative
- Jerry Zamzow, Research Representative